We offer a 14-day money-back guarantee for items that are faulty or not functioning as intended.
For damaged or unused returns, we offer a 30-day return window on items that are unused and in their original packaging. Return shipping is at customers expense.
To initiate a return or refund, please contact our customer service team at support@hairydogco.com.
Express shipping options are 3-5 days Australia wide. Standard Shipping typically takes 5-7 business days Australia wide.
Yes, we ship to New Zealand . Other countries are on the horizon.
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier’s site.
PRODUCT GUARANTEE
30 DAY MONEY BACK GUARANTEE
We guarantee our product. If you’re not happy with the product, contact our team to initiate a refund.
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