Shipping info

At Hairy Dog Co, we work hard to get your order to you as quickly as possible.

🇦🇺 Shipping Within Australia

We aim to have your order packed and dispatched from our warehouse within 24 hours of receiving it (excluding weekends and public holidays).

Shipping Options:

  • Standard Shipping (2–5 Business Days) — $7.95 AUD

  • Express Shipping (1–3 Business Days) — $12.95 AUD

All Australian orders are sent via Australia Post with detailed tracking information provided once your order is dispatched.

You will receive a tracking number via email so you can follow your delivery every step of the way.

🇳🇿 Shipping to New Zealand

We aim to have your order packed and dispatched within 24 hours of receiving it.

Standard Shipping (5–7 Business Days) — $14.95 NZD

All New Zealand orders are shipped via Australia Post with full tracking provided once dispatched.

Pre-Order Items

If you purchase a pre-order item, dispatch timeframes will differ from our standard shipping times.

Estimated shipping timeframes for pre-order products will be clearly stated on the product page at the time of purchase.

Please note:

  • Pre-order items are shipped once stock arrives at our warehouse.

  • If your order contains both in-stock and pre-order items, your order may be shipped together once all items are available.

  • You will receive updates via email throughout the pre-order process.

We truly appreciate your patience and support during pre-sale launches.

If you have any questions regarding shipping or delivery, please contact us at:

support@hairydogco.com

We’re always happy to help.